Privacy Policy

Effective Date: July 22, 2026

Elegant Kitchen Design ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us, whether you visit our showroom, browse our website, or place an order through our online store. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide directly:

Name, mailing address, email address, and phone number
Billing and shipping address for order fulfillment and freight delivery
Payment information (processed securely through our third-party payment processor; we do not store full credit card numbers on our servers)
Order details, including material selection, measurements, and installation preferences
Any information you share when requesting a quote, contacting customer service, or scheduling an in-home measurement or installation

Information collected automatically:

IP address, browser type, and device information
Pages visited, time spent on our site, and referring website
Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

Process and fulfill your countertop or cabinetry order, including freight shipping and delivery scheduling
Schedule and coordinate local measurement, delivery, and installation appointments
Communicate with you about your order, quote requests, or customer service inquiries
Send order confirmations, shipping updates, and, if you opt in, promotional communications
Improve our website, product selection, and customer experience
Comply with legal obligations and protect against fraud

How We Share Your Information

We do not sell your personal information. We share information only as necessary to operate our business:

Payment processors, to securely process your transaction
Freight carriers and delivery partners, to fulfill and deliver your order
Service providers who support our website, email communications, and business operations, under confidentiality obligations
Legal authorities, if required by law, subpoena, or to protect our rights, property, or safety

We will never share, sell, or rent your personal information to third parties for their own marketing purposes without your consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to keep your shopping cart active, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings; however, some features of our website, including checkout, may not function properly without them.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Payment transactions are encrypted and processed through a PCI-compliant payment processor. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill your order, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
Request information about how your data has been shared

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites, including material manufacturers and payment processors. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Elegant Kitchen Design
Address:905 Florida Ave SE, Denham Springs, LA 70726
Phone: (225) 380-5521