Refund Policy
At Elegant Kitchen Design, customer satisfaction is our priority. We want every customer to have a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, we provide a clear return and refund process.
1. Return Window
We offer a 30-day return policy.
You have 30 days from the date of delivery to request a return. After this period, we cannot offer a refund or exchange.
2. Return Eligibility
To qualify for a return:
- Product must be unused
- Product must be in original condition
- Original packaging must be included
- Proof of purchase is required
3. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact our support team immediately.
We will review your request and provide the necessary return instructions.
4. Customer Responsibility
For returns due to:
- Change of mind
- Incorrect selection
- Personal preference
Customers are responsible for return shipping costs.
5. Restocking Fees
Elegant Kitchen Design does not charge any restocking fee.
Restocking Fee: $0
6. How To Start A Return
To request a return, contact us at:
Email: support@elegantkitchendesign.com
Please include:
- Order number
- Reason for return
- Photos (if item is damaged or defective)
Our team will respond within 24 hours with further instructions.
7. Refund Processing
Once your returned item is received and inspected, approved refunds will be processed within 7 business days.
Refunds will be issued according to the original payment method used.
8. Exchanges
If you need a different product, please contact our support team. Exchanges are subject to product availability.
Business Information
Business Name: Elegant Kitchen Design
Business Phone: +1 (225) 380-5521
Email: support@elegantkitchendesign.com
Business Address: 905 Florida Ave SE, Denham Springs, LA 70726
Business Hours: Monday To Friday (8 AM–5 PM)
Response Time: Within 24 Hours